facebook pixel

Clinical Support Worker (CSW)

May 2021

Clinical Support Worker


Casual Part-time


$23.27 per hour

Job Description

We are seeking a Casual Part-Time Clinical Support Workers (CSW) for an in-residential treatment centre in Vancouver. Our shifts are: 12:00-20:00, 16:00pm-00:00, and :00-08:00.

Candidates with some graveyard shift (00:00am-08:00am) availability will be given priority.

It is a unionized environment – BCGEU Community Services Agreement.

Nature and Scope of Work

The Community Support Worker reports directly to the Senior Manager, Programs and Services and the Program Coordinator/Team Lead. This is 24 hour direct service support to ensure the safety and security of in-resident community members and the facility. The CSW will have access to a designated supervisor in case of emergency but they must have the physical and cognitive ability to act calmly and thoughtfully in emergency situations where CSWs may be the only staff member on site.

Illustrative Examples of Work


  • Interacts with in-resident community members, facilitates group when needed (see schedule).
  • Documentation and Charting Case Notes.
  • Admission and orientation of new clients by performing such duties as obtaining information, completing documentation required for admission, and liaising with pharmacy staff to obtain additional client information.
  • Monitor and record pre-packaged &/or filled prescriptions for in-resident community members self-administration.
  • Completes Medical Administration Record (MAR sheets)
  • Liaises with the pharmacy regarding the ordering of in-resident community members medications.
  • Administers drug tests & screening as needed.
  • Monitors in-resident community members’ wellbeing and activities in the facility and keeps an electronic log of shift incidences including observations of in-resident community members’ behaviour/problems.
  • Documents all information related to the in-resident community members in their files (interesting interactions, rules not being respected, grounding techniques/mindful practice’s done with the clients, specific interventions etc.).
  • Complete in-resident community member room searches to check for items not allowed.
  • Checks security of building on a regular basis, checks exits and lights, secures doors & windows.
  • Completes physical rounds of building on all three floors, including staircases.
  • Checks hazardous areas, such as the kitchen for fire and to ensure appliances are turned off.
  • Enforces house regulations including bedtime routine (lights out) and wake-up.
  • Answers telephone and records messages.
  • Photocopying and scanning of program materials and other related paperwork as needed.
  • Other related duties as assigned.

Minimum Qualifications

Skills & Abilities

  • Ability to deal with others effectively and to communicate both verbally and written in English
  • Must be proficient with computers.
  • Must have the physical abilities to perform the duties of the job (be able to stand/walk for long periods of time).
  • Detail oriented with excellent time management skills.


Education, Training & Experience

  • A University degree and/or Community College diploma in a social services or health care field.
  • Post-graduate certificate or diploma in addictions from an accredited educational institution.
  • One-year of experience in a position identified as Addictions Specialist is preferred.
  • Minimum of three years related experience in direct service delivery with adults with substance dependency, and concurrently, with mental health and/or trauma.
  • Demonstrated commitment to supporting individuals from an enhanced quality of life and well-being approach.
  • CCAC, ICAAC, RTC, ACCT preferred.
  • Certificates in CPR, First Aid.


Accommodations will be made based on accessibility requirement.

We encourage individuals with lived experience or who reflect the diversity of the community we serve to apply.

About Pacifica Treatment Centre:

Pacifica Treatment Centre Society (Pacifica) is an innovative charitable non-profit organization that has been providing in-residence treatment for individuals experiencing problematic substance use, mental health, and/or trauma since 1977. Pacifica has implemented a continuum of programs and services, fostering self-discovery, self-empowerment, and, selfactualization with a focus towards enhancing quality of life and well-being. Pacifica offers a continuum of programs and services, which are provided in-person or virtually, for individuals residing in the province of British Columbia. Our service continuum provides 2-year touchpoints to assist individuals to transform and rebuild their lives by offering the following programs and services:

  • Pre-Engagement Program;
  • In-residence Primary Treatment Program;
  • Integrative Wellness Program;
  • Resiliency & Trauma Program;
  • Continuing Care Program; and,
  • Alumni Services.


Work Culture

  1. We promote a positive work culture around our core values: Accountability, Advocacy, Client-centred, Diversity, Innovation & Excellence, Integrity, and Life-Long Learning;
  2. We encourage staff engagement and active participation in the co-creation of programs and services, and a healthy and safe work environment;
  3. We embrace trauma-informed, cultural humility, and concurrent-capable philosophies of care and support;
  4. We are committed to the meaningful engagement of individuals with lived experience; and,
  5. We are committed to the principles of equity, diversity, inclusivity, accessibility, and belonging in all aspects of our work.

If this sounds like an environment that you would thrive in, please consider this opportunity. We encourage individuals with lived experience and/or who identify/reflect/represent the diversity of British Columbia and the population we serve.

Apply Now


Thank you for your submission. After we’ve received your application we will review and send you a confirmation email.