CURRENT OPENINGS

Intake Coordinator

We are looking for an Intake Coordinator to fill a temporary one day a week position . This position is expected to last 3 months but may go longer and the number of days may increase.

Nature and Scope of Work

This position involves collecting, reviewing and organizing referral information for potential clients, setting up assessment interviews, planning and organizing intake schedules, arranging admission times including phone orientations, discussing client readiness with referral agents and the prospective clients, planning and coordinating subsidized and private, along with any other tasks required for client intakes or transfers. In addition to maintaining the waiting list a portion of this jobs involves developing relationships with potential funders such as EAP’s, Disability Managers and HR personnel. The position requires a large degree of marketing, initiative, organization and good judgement.

Illustrative Examples of Work

  • Collecting incoming client referral forms, preparing screening assessment forms for each applicant and organizing client files.
  • Writing assessment notes recording communication, issues or concerns raised and admission plans with client, referral agents or others involved with the client.
  • Reviewing referral forms, physician’s reports, psych reports, funding forms and other information sent as part of a referral.
  • Passing medical questions or concerns about clients onto Pacifica’s resident physician for review.
  • Discussing or referring difficult or complex clients or difficult client situations to Program Manager.
  • Fielding applicant questions about the facility, the treatment program, wait lists, funding or other concerns.
  • Gathering needed client information from the client, referral agent, funding source or others involved with client to assist in admission to appropriate level of treatment. Discussing treatment options, readiness and appropriateness of admissions with the client, referral agent, or other involved parties.
  • Printing and reviewing Pharmanet records of recently prescribed medications for every client before admission and noting current medications that are prohibited at Pacifica.
  • Setting up assessment interviews for private clients with counselling staff.
  • Planning and organizing waitlists and intake schedules for admissions and in-house transfers.

Minimum Qualifications

Skills & Abilities:

  • Computer skills, especially word processing.
  • Good knowledge of an addictions treatment program.
  • Able to respond calmly and clearly to applicants, referral agents or funding sources.
  • Dependable, mature attitude, respect confidentiality of information.
  • Excellent marketing and public relation skills.

Training & Experience:

  • Completion of secondary school or equivalent with commercial or business school training.
  • Bachelor’s degree
  • Two years clerical experience.
  • Two years marketing experience.

Please email a copy of your resume using the link below. Phone calls not accepted.

 

Client Care Worker

We are looking for a casual client care worker.

Nature and Scope of Work:

The Client Care Worker reports directly to the Operations Manager or designate. This is evening/night and weekend custodial work to ensure the safety and security of residents and the facility. Knowledge of fire and security procedures is essential to the performance of this work. The CCW will have access to a designated supervisor in case of emergency but he/she must have the physical and cognitive ability to act calmly and thoughtfully in emergency situations where Client Care Workers may be the only staff member on site.

Illustrative Examples of Work

  • Admission and orientation of new clients
  • Distributes pre-packaged &/or filled prescriptions for client self-administration.
  • Completes Medical Administration Record (MAR sheets)
  • Monitors & records PRN medications for client self-administration.
  • Monitors clients’ wellbeing and activities in the residence and keeps an electronic log of shift incidences including observations of client behaviour/problems.
  • Checks security of building on a regular basis, checks exits and lights, secures doors & windows.
  • Completes physical rounds of building including climbing stairs on all three floors.
  • Checks hazardous areas, such as the kitchen for fire and to ensure appliances are turned off.
  • Enforces house regulations including bedtime routine (lights out) and wake-up.
  • Answers telephone and records messages.
  • Interacts with clients on an informal basis.
  • Photocopying and scanning of program materials and other related paperwork as needed.
  • Other related duties as assigned.

Minimum Qualifications Skills & Abilities:

  • Ability to deal with others effectively and to communicate both verbally and written.
  • Must be proficient with computers.
  • Must have the physical abilities to perform the duties of the job (be able to stand/walk for long periods of time).
  • Detail oriented with excellent time management skills.
  • Ability to recognize gross medical symptoms and respond with appropriate action.

Education, Training & Experience:

  • General knowledge of substance abuse and related issues of recovery.
  • Addictions worker diploma or related education. Bachelor’s Degree in a counseling or related field a asset
  • Two years of experience working in a residential facility
  • First Aid Certificate.
  • Excellent computer skills

Please email a copy of your resume using the link below. Phone calls not accepted.

Cook

We are looking for a casual/part-time cook.

Nature and Scope of Work

Responsible to the Chef. Prepares and serves normal and occasionally special diets in a residential setting. Responsible for maintenance of kitchen area, cleanliness, and sanitation as well as strict adherence to safe food preparation standards is required.

Illustrated Examples of Work

  • Prepares foodstuffs, cooks and serves appetizing meals to residential facility clients and staff.
  • Works from prepared menus.
  • Implements practises to minimize wastage as outlined in kitchen protocol.
  • Washes, dries and puts away kitchen utensils and dishes.
  • Maintains cleanliness and sanitation of kitchen appliances, counters and general area.
  • Maintains cleanliness in staff lounge removes dishes, replaces supplies.
  • Relieves Chef as assigned.
  • Other related duties as assigned.

Minimum Qualifications

Skills & Abilities:

  • Ability to deal with others effectively.
  • Physical abilities to perform the duties of the job.
  • Ability to communicate effectively both verbal and written.
  • Ability to function independently in accordance with written instructions and menus left by the Chef.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Demonstrated ability to prepare, cook and serve nutritional meals.

Education, Training & Experience:

  • Combination of two years of training and experience in general cooking.
  • Food Safe certificate.

Please email a copy of your resume using the link below. Phone calls not accepted.

If you are interested in joining a caring and dynamic team supporting clients on their journey to sobriety please forward your resume to our human resources department.